Terms and Conditions

PS The Web Solution (formerly PS IT Solution) and PS Web Tools are proprietary brands of Pierluigi Spaziani (hereinafter often simply referred to as PS). For your guarantee and protection, the following has, to all intents and purposes, contractual value.

Prices and Certification of license and service fees (Invoices)

This website has as its object the transfer of copyright/non-exclusive licence of use of intellectual property (hereinafter in many cases simply referred to as "module/s", "plugins", "script", "software" or "intellectual products"), operations outside the scope of VAT pursuant to article 3, paragraph 4 letter a) of Presidential Decree no. 633/72 and/or related intellectual work rendered pursuant to art. 2222 C.C and art. 67 lett. L of TUIR 917/86 and not subject to VAT pursuant to art. 5 Presidential Decree 633 – 26/10/1972. The amounts requested are the consideration expected for the non-exclusive assignment of the license to use the intellectual works distributed under the PS IT Solution Software License, or for any occasional provision of intellectual work connected thereto. Please provide all the data necessary for the issue of the relevant tax documentation required by the legislation in force at the time of your request (Receipt tax deductible like an invoice, issued pursuant to art. 5 DPR 633/72 and/or art. . 3, paragraph 4 letter a.PR n. 633/72), with particular reference to: Name and Surname or Company Name, VAT number and residence address tax, if not all already provided at the time of registration on the site, and to send an express request for receipt (the applicant must have all the requirements established by current Italian legislation to act as a tax withholding agent) to info@psitsolution.com.

Compatibility / Operation Warranty / Updates

The perfect functionality of modules, scripts or other is guaranteed by the online demos referred to, for each of them, in the respective tab / description or, in any case, accessible through this site. We guarantee perfect functioning on the default versions of the platforms for which they are intended. For all other cases, please refer to what has been said regarding the "Support and Assistance" and "Update" confitions. Except in exceptional cases, the modules are conceived, designed and built to ensure their correct functioning, without the need for updates, for the entire life cycle of the "Major" releases of the platforms they are intended for (see for example here for the Prestashop platform).

Security Backup

We recommend that you always make a backup of the site before proceeding with the installation or uninstallation of modules, scripts or any other task / assignment. We decline any responsibility in case of failure to comply with this recommendation.

Secure Payments

For all the details regarding guarantees, terms, conditions and types of payments methods, please refer to the section "Secure Payments", which is an integral part of this contractual agreement.

Responsibility and Copyright

We decline all responsibility in case of any problem arising from the breach of these instructions and is not provided free assistance or advice problems resolution.

IMPORTANT: Starting at 00:00 on December 1, 2025, all our licenses will be exclusively for SINGLE DOMAIN USE (use of the license and its software, for an indefinite period (lifetime), exclusively on a single domain, subdomain, or subdirectory).
For licenses purchased before that time and date, the previous provisions will remain in effect. Therefore, starting from that time and date, the provisions regarding the multi-domain use of our licenses, whether below or elsewhere in this store and/or any other web page or document referring to the multi-domain use of our licenses, will be considered completely superseded, although they will remain visible, as a reminder, for users still subject to the multi-domain use regime (all those who purchased licenses before 12:00 AM on December 1, 2025).

The license can be REUSED* on multiple domains or subdomains or subdirectories, own or owned by one's customers, with respect to which it is possible to prove a regular supplier/customer contractual relationship, but always within the limits of what is indicated below. Unlike most similar modules in the market, sold with a single license (buy one module per site). Pierluigi Spaziani (PS), owner of the copyright of all intellectual works distributed on this platform under the PS IT Solution brand and/or any others, in any case always referring to his exclusive ownership/property, distributes his intellectual works under PS Unique License*.

Purchasing one, only once, you will have the right to reuse the versions of the related intellectual product received for a maximum total of three (3) domains or subdomains or subdirectories, in compliance with the Copyright and this Terms and Conditions. The Licenses of Use correspond to the order number/ref. of each purchase. It is strictly forbidden and punishable by law and by legal means, with a claim for damages, the sale or distribution of the modules in any capacity and / or the removal of our Copyright from them. For the protection of our Copyright and end users, all the modules, scripts and software are tracked. PS Unique License has a multi-domain validity of twelve (12) months from the date of purchase, after which the license will be valid for a single website/domain or subdomain or subdirectory. Therefore, to continue using the work or works of genius related to it in the terms and with the methods indicated above, it will be necessary to purchase an "Upgrate Fee". Any violation will be promptly reported and reported to the competent authorities, with the initiation of an infringement procedure and all the following consequences*. Once the procedure has been started, the deactivation and/or uninstallation of the object of the violation (as it can be installed or activated again at any time), will not remedy the violation and the only possibility of regularization will remain the purchase of a new valid license.

With reference to the above, we reserve the right to request the license number from anyone who uses one of our intellectual product, at any time. To avoid a formal request, which is still within our rights, proceed with the correct registration/communication of the domain(s)/subdomains/subdirectories using the form in the Order Details (Customer Area -> Order History -> Order Details).

*Each license is linked to the Reference/Purchase Order number and the ownership or customer relationship of the websites on which our modules are used must be proven and verifiable. Only the licenses present in your current "order history" area of this platform are valid. All previous licenses or, in any case, not present in your current "order history", are to be considered expired and/or invalid (see notification communicated on 01.02.2022). Use or possession of our modules without a valid license and/or using it in violation of these Terms and Conditions constitutes a violation of our copyright and national and international laws on the protection of copyright and contractual agreements, which will be promptly reported to the competent authorities and will give rise to a consequent request for compensation for the economic damage caused by this, quantifiable in the license price at the time of the request multiplied by a factor of 100. The reference price will always be the full one (gross of any offers/promotions), and not the one possibly discounted/on offer.

License Purchase (Order), Download, Update and Upgrade

Each software or other intellectual work can be downloaded/received only once, within a maximum of 24 hours from the moment of purchase of the user license (order completion), without exceptions. Once this limit of number of downloads and times for its execution has been exceeded, the buyer must make an express request. The granting of a new download option is at our sole discretion. The right to request and consequently receive, following an express request via email, the latest available version of our modules is reserved for all purchasers of the packages who expressly provide for it. The download of the software and, in any case, any download of intellectual works (virtual products) is always and in any case subject to the communication and consequent registration of the domain(s) on which the purchased license will be used, by using the appropriate FORM present in the Order Details - Purchase History. Only by filling out and sending the form will the download possibility be unlocked. All those who purchase or have purchased a "License Fee" package or one which does not include a free update will still be able to obtain updates by purchasing the Unlimited Update Package or the Upgrade Fee, respectively.It is possible to access the "Upgrade Fee" and "Unlimited Update" packages also directly from your Customer area - My Account or by clicking directly on the following links: Unlimited Update Package / Upgrade Fee.

IMPORTANT: we remind you that even if an out-of-date version of our modules, plugins and scripts continues to work on the latest versions of the target web platforms (Prestashop,  Wordpress/Woocommerce, etc) and the latest versions of the programming language used (PHP, etc) available, the fact that their source code is not updated could pose a serious risk in terms of vulnerability and security for the web platform on which it is used. We therefore strongly recommend that you proceed, always and as soon as possible, to update modules/scrpts/plugins and software in general to the latest version/release available on this official store, absolutely declining any responsibility in the event of any problem and/or damage caused, even if ascertained, ascertainable and directly attributable to them. 

To always be updated on the news and consequent release dates of the Updates (which  have the greatest frequency due to the software development policy adopted) and Upgrades (less frequent). It is advisable to subscribe to our Newsletter, always read any periodic communications sent to customers, as per the following point "News and Communications", but above all, always refer to the technical data sheet of the software, under the heading "Last Update", with the relevant release date, and to the possible entry "Vers. x.xx.xx.xx", for the Upgrades. Please refer to the "Update/Upgrade" section, an integral part of these Terms and Conditions, for all the details.

Update

The Unlimited Update Package provides the possibility of requesting the sending of a number of unlimited updates over a period of 12 months (renewable) for the version of the module corresponding to the license purchased.The transitions to new versions (example: transition from Vers 3.1.10.25 to Vers.3.5.12.25) which, therefore, will not be included in this package and will therefore require the purchase of a new license, are not considered updates but rather version upgrades. For licenses in multi-domain use, the duration of the package cannot exceed that of the license. It will therefore not be possible to request an update in the event of non-renewal of the multi-domain license and obviously beyond the 12-month duration of the Package, except for its renewal. The update received will always correspond to the latest release of the module version corresponding to the license you purchased and never to that of any new version released after the license purchase date. Once you purchase the package, you will receive the update corresponding to your license by email within 24 hours, except in special and exceptional cases, which will be communicated and justified as soon as possible.

Upgrade

The procedure to follow to obtain and download your upgrade(s) is explained and illustrated, step by step, at the following LINK. 

The numerical reference of our software versions, starting from 01 October 2025, consists of a first part in numerical format, prior to the  first dot (.), corresponding to the version number, and a second part in date format (example: V3.1.10.25 where 3 indicates the version number and 1.10.25 the corresponding date of its release, 01 October 2025) and will be indicated in the relevant software/license data sheet present on our website for all modules with versions released starting from that date. For versions released before the date of entry into force of the aforementioned software version identification system, where possible, reference will be made to the development date of the files containing the source code of the software, present in our internal digital archives/backups, and in any case it will always be left to our sole discretion. The update logic applies for each version, as per our software update policy. 

Updates/upgrades do not include the Support or Installation/Config Service, always purchasable separately. In this regard, see the point "Support and Assistance Conditions".

Support, Assistance and Consulting Conditions

We guarantee support, assistance and consulting 24/7 (unless otherwise communicated on our website) in compliance with the terms and conditions specified below. Each intervention is related to a single website. In case of need for intervention on several websites, the following will be applied uniquely for each of them. In case you need installation, configuration and/or uninstallation of the modules by our technicians it will be necessary to purchase one of the "Install and Config Service" packages (Install and Config Service Multisite for Prestashop in Multisite configuration). The support service does not cover any problems arising after our first support interview, for any reason, update of our module and/or any problems arising as a result of updates and/or downgrades of the prestashop version, restore backups, file modifications of the site in general or problems deriving from conflict with other modules already present or subsequently installed, as it does not cover websites other than the one for which support was requested and/or additional websites, sites with multisites configuration and/or problems relating to the redirect 301 package. There is no free support for the "License Fee" package buyers, for the free modules and for all modules where not expressly provided in the product sheet on our website on the date of the request. In all cases where free support and/or, in general, support, assistance and consultancy, it will still be possible to choose from one of the packages available in the "Services" section of this website. In case of uncertainty regarding the choice of the type of service best suited to your needs, our customer care is at your disposal, 24/7, to advise you on the most appropriate choice. IMPORTANT: support requests can be accepted and processed only if you comply with these terms and conditions and if they are received via the appropriate Support Form filled in with all the required fields, necessary to provide the minimum information needed to allow our technicians access with online administration rights (technical interventions, support and consultancy on localhost or with remote access on machines that are not on servers with public IP are not contemplated in any case) to all environments/tools (back-office and front-office, DB, server management panel, etc.) of the website/platform on which to perform the requested/necessary intervention.

The perfect functioning of our modules is guaranteed by our online demos front-office (back-office, where possible, only via screenshot provided by our customer care, never via direct access) and we decline any responsibility, obligation to support and return the amount paid in case of malfunction due to failure to comply with any indications provided by our technicians, with manuals or reports provided by the modules themselves, conflicts generated by third party modules and/or incompatible and/or inadequate server configurations for the correct functioning of our modules and/or modifications/alterations of both the source code of the modules, any other cause not directly dependent on our modules and/or in all cases of non-compliance with these rules. The support offered with the modules also does not include assistance for issues that go beyond the modules themselves, the Redirect 301 of the old urls to the new ones without ids, as they do not include the correction/modification of the urls entered manually, in other modules, banners, sliders, etc of the site and, again, the elimination/arrangement of any duplicate urls. However, what has been said can be contracted separately, upon special offer, at the customer's request. The "Redirect 301" package provide for the supply of an illustrated manual in .pdf format containing the code and the relative instructions and indications for making a 301 redirect using .htaccess files from the old urls with ids to new ones without ids after installing our PS IT Clean urls module, to be purchased separately. Other forms of 301 redirect may be contracted separately, upon customer request, subject to a specific offer. All technical manuals supplied with our packages require a level of technical knowledge appropriate for the application of the instructions provided in them. By purchasing these packages, like all our other software, you acknowledge and declare that you have this level of knowledge and, therefore, we decline any responsibility and any possible type of recrimination or claim, including reimbursement, in case of failure or errors in the application of the instructions provided. We respond within a maximum period of 24 hh (unless otherwise communicated on our site), on working days. We decline all responsibility and under no circumstances may requests for reimbursement of the amounts paid or any other type of claim be made in the event of lack of the minimum technical knowledge/skills required for the implementation/application/interpretation of the indications provided with our manuals/procedures and/or otherwise necessary for the installation/setting/configuration of scripts, plugins, modules and any type of object codes of the purchased licenses. In the event of such shortcomings, it is always possible to request the direct intervention and/or consultancy of our technicians in compliance with the terms and conditions relating to the provision of such services. 

Can't wait 24hh? Ask for a "Priority Check".
Buy the "Priority Check" Pack and send our Support Form with all requested data and details of the your problem, specifying in the appropriate field that it is a "Priority Check" . Our technicians will analyze your problem within a maximum of 8 hours. Service available 24 hours a day, 7 days a week.

IMPORTANT: All the data required in the Request Support Forms are essential to the provision of the technical support service. Without them, it will not be possible to provide the service and not for our own fault. Therefore, the refund of the amount paid will not be considered. No refund is also foreseen in case of purchase of a Service, as soon as the order has been confirmed by email. A partial refund may be provided in the event that the customer purchases a package/service that is not suitable for his actual needs but only and only after purchasing the most suitable service. In any case, we reserve, at our sole discretion, the right to refuse to provide the service with a full refund of the amount paid for the requested service.

Provision of the "Check" service and Support in general

By purchasing the "Check Service" packages and sending all the requested data with the appropriate Support Request Form, our technicians will evaluate the problem (s) reported on your website, within a maximum period of 24 hours from receipt of the Support Request Form. To have an intervention within the maximum term of 8 hours from your request, it is possible to purchase the "Priority Check" package, to which the same general terms and conditions indicated in this paragraph apply.

IMPORTANT: All the data requested in the Support Request Form and any additional data / information requested by our technicians are an essential condition for the provision of the technical support service. Without them it will not be possible to provide the expected work performance and this is not our fault. Therefore, the refund of the amount paid will not be contemplated.

The beginning of the intervention, if deemed necessary by our technicians or expressly requested by the customer, will be notified by an email in response to your request. The Check is aimed at an in-depth analysis of the problem or problems reported or encountered and their possible resolution within the maximum time allowed for the provision of the service provided in its relevant technical data sheet. In the event that the work and related execution times required for the definitive resolution of the problem(s) encountered are greater than the maximum total time of one hour., you will receive a specific offer for carrying out the work necessary for the definitive resolution. At the end of the check, in any case, you will receive a report on the possible causes of the problems highlighted / found and, as mentioned, a possible offer for our direct technical intervention for its / their definitive resolution, which you will be free to evaluate and accept, only if you deem it appropriate. The service does not foresee a priori either our direct intervention for the resolution or the supply of the technical and procedural indications necessary for its / their resolution. A direct intervention or the sending of the technical and procedural indications for the resolution will take place only upon acceptance of our relative economic offer. You will therefore be free, once we have communicated the causes of the problem, to entrust the direct intervention to any other trusted technician. In any case, we reserve, at our sole discretion, the right to refuse to provide the service with a full refund of the amount paid for the requested service.

Affiliation

The affiliation relationship does not imply any contractual obligation other than what is specified below and in the specific section "Affiliation", which is an integral part of this document. PS will not have any obligation towards the affiliates' customers other than what is defined in these Terms and Conditions and the affiliates will be directly responsible for the conditions and terms established with their customers.

To affiliate with us, simply follow the following steps:

1. register on this store as a customer;

2. purchase products and services available on the store, for yourself or for your customers (in this case you will be absolutely free to apply the mark-up you deem appropriate). 

3. pay by Bank Transfer (Bank Wire Payment) upon completion of the purchase, during the checkout procedure on this website (you will receive the details for making the bank transfer at the end of the purchase procedure). Other forms of payment will not be considered valid for affiliation;

4. specify, at the time of each order, in the Registration/Association License/Domain(s) Form present in the "Order Detail", to purchase as an Affiliate, communicating your IBAN (necessary to receive your affiliate commission).

For all the details regarding the affiliation relationship, please refer to the provisions in the specific "Affiliation" section, which is an integral part of these Terms and Conditions.

News and Communications

By registering as a customer and/or using our modules, you agree to receive periodic news and communications, carried out in compliance with the provisions of the Privacy Policy, sent, if necessary, to the email address used for registration. It will always be possible to request the non-receipt of such emails by sending a request through the appropriate link highlighted in the communications, necessarily indicating the license number (ref. order) of the module(s) in use. The cancellation also implies the cancellation of the customer account which, however, can be recreated, using the same email address, with a new registration.

Terms and Conditions Update

Terms and Conditions may be subject to updates, with additions and/or modifications, at any time, which will be communicated by email to customers, with the exception of those who have requested, with reference to what is established in these Terms and Conditions and/or by legislation in force on the subject, the cancellation from the contact list for News and Communications (see point above), to which it is advisable to constantly examine it in order to stay updated on the matter, since, in no case, will they be exempt from it. Any communications blocked by your anti-spam service are also considered valid. You are obviously free not to accept any updates. This must be communicated in writing, via email, to info@psitsolution.com, it will be equivalent to a request to rescind the contract and will result in the immediate loss of the license granted and the consequent right to use the connected modules. Continuing to use our modules will therefore represent a violation of our copyright, which will be promptly reported to the competent authorities and will give rise to a consequent request for compensation for the economic damage caused by this, quantifiable in the license price at the time of the request multiplied by a factor of 100.