Trustpilot Blackmail and Defamation with Fake Reviews
Trustpilot Blackmail and Defamation with Fake Reviews
How and why Trustpilot allows blackmail and Defamation with fake reviews?
You can find the answer in this video, which does not require further comments.
Enjoy and be careful with Trustpilot!
https://youtu.be/2fgbMeFSsmc?si=at3obcoDWkLGoBPv
How Trustpilot Extorts Businesses - by Ryan Badger
Trustpilot promises to be “free and open” — in reality, they are the exact opposite, holding companies at ransom, and outright violating their own terms, as well as the law.
Like most companies, we didn’t choose to use Trustpilot, but in 2019, a user left this 5-star review for Shoprocket on Trustpilot.com, and whether we liked it or not, we were now listed, and anybody could leave a public review that we have no control over.
This may sound like a nice idea in principle, an open, trusted platform, powered by real users with real experiences, unlike the many fake reviews you’ll find on websites directly, but there’s something rotten at the very core of Trustpilot, and after months of pushy sales tactics from them, they finally resorted to outright extortion.
Welcome to Trustpilot — There is no escape
Anybody can add a “business profile” to Trustpilot, and once it’s added, it cannot be removed. You can “claim” your business profile if you can verify you’re a legal representative, but you cannot remove your company or your information from their platform. Ever.
Trustpilot says they do this to ensure genuine reviews remain online, which makes sense, but what happens when the reviews aren’t genuine? Or worse, when the relationship with Trustpilot turns ugly, and they publicly accuse you (wrongfully) of abusing the system?
It’s a “catch 22” situation — their own terms dictate that to use Trustpilot (as a business) you must agree to their terms. But we did not give our consent to be listed on their platform, that right was revoked when they allowed somebody to submit a review, without any checks or verification.
To reply to a review, you have to register, and of course, accept the terms....