Activation of the Support and Consultancy Service for "license fee" packages or which, however, do not include free Support and, in general, for the verification, possible immediate resolution or evaluation of any problem encountered on your website.
The package provides the provision of the Assistance/Consultancy service on a single website/domain for the analysis of the eventuals problems or doubts relating our modules or other problems in general, through advice provided via email in response to our Request Form.
In the case of several websites/domains, please purchase an amount equivalent to the number of sites for which you need support.
Buy the service and send the Request Form.
Our technicians will analyze your request within a maximum of 24 hours.
Service available 24 hours a day, 7 days a week.
Important: the service does not include the direct intervention of our technicians on the website for the resolution of the problem. For this purpose, our "Check Service" packages are available.