PS Mandatory Withdrawal Button Module

Reference: license_fee_ps_withdrawal_mod

The PS Mandatory Withdrawal Button module makes your online shop compliant with Directive 2023/2673, implementing a digital function that allows customers to easily exercise their right of withdrawal directly from the store's personal area, as required by Directive 2023/2673 on withdrawal from online contracts.

The unique and only Prestashop module fully compliant with EU Directive 2023/2673 regarding the right of withdrawal for online purchases present in the market. Automatic configuration (just proceed with the installation), no text to set (pre-configured in line with regulatory provisions) and no forms for the customer to fill inform, unlike other paid or free forms on the market that conflict with the rationale of the law, but just one button to press to request a refund, as required by the regulation that came into force in June 2026.

The module records the request, sends a confirmation email, and makes the request visible in the merchant's back office for management, as required by the new regulation.

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PS Mandatory Withdrawal Button Module

The PS Mandatory Withdrawal Button module makes your online shop compliant with Directive 2023/2673, implementing a digital function that allows customers to easily exercise their right of withdrawal directly from the store's personal area, as required by Directive 2023/2673 on withdrawal from online contracts.

The unique and only Prestashop module fully compliant with EU Directive 2023/2673 regarding the right of withdrawal for online purchases present in the market. Automatic configuration (just proceed with the installation), no text to set (pre-configured in line with regulatory provisions) and no forms for the customer to fill inform, unlike other paid or free forms on the market that conflict with the rationale of the law, but just one button to press to request a refund, as required by the regulation that came into force in June 2026.

The module records the request, sends a confirmation email, and makes the request visible in the merchant's back office for management, as required by the new regulation.

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PS Mandatory Withdrawal Button Module

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This module adds a withdrawal request button to the order detail page in the customer account.

When the customer uses this feature:

a confirmation page is displayed identifying the relevant order;
the customer confirms the withdrawal request through a dedicated button;
the request is recorded in the database including key data (order, customer, date and IP address);
a confirmation email is sent automatically;
the request becomes visible in the module back office.

In the back office, the merchant can review all withdrawal requests and access the related order directly for easier processing.

The module is designed to provide a simple and transparent withdrawal process for customers while maintaining a reliable record of all requests for the merchant.